Terms & Conditions

Last Updated: June 25, 2026

Welcome to MARKETSYNC FZCO ("we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, mobile application, and all related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility

To use our Services, you must be legally capable of entering into a binding agreement. You represent and warrant that:

• You are at least the minimum legal age required in your country.
• Any information you provide is accurate, complete, and up to date.
• You will use the Services only for lawful purposes.
• You will comply with all applicable laws and regulations.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Intellectual Property

All content available through our Services — including software, logos, trademarks, product images, graphics, text, databases, source code, and digital content — is owned by or licensed to MARKETSYNC FZCO and protected by applicable laws.

Unless expressly permitted in writing, you may not copy, modify, reverse engineer, create derivative works from, translate, redistribute, or remove copyright notices from any part of our Services. Unauthorized use may result in legal action.

3. Your Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. You agree to:

• Keep your password secure.
• Notify us immediately if you suspect unauthorized access.
• Keep your account information accurate.
• Log out after using shared or public devices.

MARKETSYNC FZCO is not responsible for losses resulting from your failure to protect your account credentials.

4. Your Responsibilities While Using the Services

You are responsible for maintaining a stable internet connection and ensuring your device meets the minimum technical requirements. You agree not to:

• Use the Services for fraudulent purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or viruses.
• Circumvent security features.
• Use automated tools or bots without authorization.
• Engage in activities that may disrupt other users.

Violation of these rules may result in immediate suspension or termination of your account.

5. Gift Cards and Digital Products

By purchasing a digital product, you acknowledge that:

• Availability may vary by region.
• Products may have expiration dates or usage restrictions determined by the issuing brand.
• Redemption and usage are governed by the issuer's own terms and conditions.
• Once a digital code has been delivered, it may not be eligible for cancellation or refund unless required by applicable law or stated in our Refund Policy.

Customers are responsible for reviewing the terms applicable to each product before completing a purchase.

6. Pricing and Promotions

We strive to ensure all pricing is accurate. We reserve the right to modify prices, correct pricing errors, withdraw promotions without prior notice, limit promotional offers, and restrict quantities available for purchase.

7. Payments

Payments are processed securely through our certified third-party payment gateway. We do not store your complete payment card information on our servers. Orders may be delayed or cancelled if payment authorization cannot be completed successfully.

8. Third-Party Services

Our Services may integrate with third-party providers including our payment gateway, analytics services, and digital gift card issuers. These parties operate independently and maintain their own terms and privacy policies. We are not responsible for their content or services.

9. Service Availability

We do not guarantee that our Services will always be available, error-free, or compatible with every device. We may perform maintenance, release updates, or temporarily suspend access without notice.

10. Updates

We may periodically release updates to improve security, performance, or functionality. Continued use of our application constitutes agreement to install available updates.

11. Limitation of Liability

To the fullest extent permitted by law, MARKETSYNC FZCO shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, network interruptions, third-party service failures, or unauthorized account access resulting from your negligence. Our total liability shall not exceed the amount paid by you for the affected transaction.

12. Suspension and Termination

We reserve the right to suspend or permanently terminate your account without prior notice if you violate these Terms, engage in fraudulent activity, abuse promotional offers, or interfere with platform operations.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Revised Terms become effective immediately upon publication. Your continued use of our Services constitutes acceptance of any changes.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

15. Contact Us

If you have any questions regarding these Terms, please contact us:

MARKETSYNC FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Phone: +971-12-123 1234
Email: support@digital-arcade.store